Thanks for finding me! :)
Here's the intake process.
I work by appointment only. The booking buttons below are your way into the shop. Just click on the button and choose a time and date. However, this is very important! When you fill out the customer intake form, you’ll see an "Appointment Notes (optional)" box below where your name, email, and phone number go. It's not optional! You must provide the make and model of your guitar and the nature of the repair you are seeking. If I don't have this info, I won't approve the appointment. :)
If you have a question about your guitar, I need to see your instrument on my bench to give you an answer. I refrain from quoting jobs, "ballpark" or otherwise, without inspecting the instrument first, as there are many variables to consider.
If you have a question about the jobs I perform, or pricing, or whether I work on a particular instrument, look for the answer below in the FAQ's.
I have implemented some common-sense social distancing protocols. In good weather, I often conduct business on the bed of my truck in front of my shop. We'll go inside if the weather is bad, but you must wear a mask. I don't want COVID, the flu, or anything else if I can avoid it :)
If you are sick with a cold or another malady, by all means, don't keep your appointment. Let me know, and I'll reschedule your appointment at the earliest reasonable time.
Taylor Warranty Service
My shop is a Gold Level Taylor Guitar Repair Center. For warranty service on your guitar, you must be the original owner and it must be registered with the factory. Please make sure it's registered before you book an appointment for service.
For Taylor, go to https://www.taylorguitars.com or call Taylor Customer Service at 800-943-6782.
UPGRADE your Taylor with the new ES2 Expression System
This upgrade includes the installation of the completely new ES2 Expression system, as well as a neck reset, and a new saddle! The Taylor Expression System® 2 (ES2) is a revolutionary pickup design that delivers the latest in Taylor’s ongoing innovation in acoustic guitar amplification. To reiterate what a good deal this is, the price includes a new pickup and preamp, a new power supply (either 9 volt or AA, depending on the existing power supply in your guitar), a new saddle, and resetting of your neck to the factory spec.
Price: $350 plus strings & tax.
Things I don't do
1. Guitar refinishing
2. Mandolins, ukuleles, banjos
3. Dulcimer or violin work
4. Martin binding repairs
5. Bungee jumping