Thanks for finding me! :)
Here's the intake process.
I work by appointment only and the booking buttons below are your way into the shop. Just click on the button and choose a time and date. However, this is very important! When you fill out the customer intake form, you’ll see a Comments box below where your name, email, and phone number is. You must provide the make and model of your guitar and the nature of the repair you are seeking. If I don't have this info, I won't approve the appointment. :)
If you have a question about your guitar, I need to see your instrument on my bench to give you an answer. I can't speculate on something I haven't looked at! :)
If you have a question about the jobs I perform or whether I work on particular instruments, look for the answer below in the FAQ's. Also, if you are looking for pricing info not covered below, be aware that I need to see your instrument on my bench to give you an accurate quote. I refrain from quoting jobs, "ballpark" or otherwise, without inspecting the instrument first as there are far too many variables to consider.
I have implemented some common-sense social distancing protocols. In good weather, I often conduct business on the bed of my truck in front of my shop. If the weather is bad, we'll go inside but you must wear a mask. I don't want COVID, the flu, or anything else if I can avoid it :)
I'm fully vaccinated and ventilate the shop regularly. Please wear a mask. If you are sick with a cold or another malady, let me know and I'll reschedule your appointment at the earliest reasonable time.
Martin and Taylor Warranty Service
My shop is both an Authorized Martin Warranty Repair Center and a Gold Level Taylor Guitar Repair Center. For warranty service on your guitar, you must be the original owner and it must be registered with the factory. Please make sure it's registered before you book an appointment for service.
For Martin, go to https://www.martinguitar.com/ or call Martin Customer Service at 888-433-9177.
For Taylor, go to https://www.taylorguitars.com or call Taylor Customer Service at 800-943-6782.
UPGRADE your Taylor with the new ES2 Expression System
This upgrade includes the installation of the completely new ES2 Expression system, as well as a neck reset, and a new saddle! The Taylor Expression System® 2 (ES2) is a revolutionary pickup design that delivers the latest in Taylor’s ongoing innovation in acoustic guitar amplification. To reiterate what a good deal this is, the price includes a new pickup and preamp, a new power supply (either 9 volt or AA, depending on the existing power supply in your guitar), a new saddle, and resetting of your neck to the factory spec.
Price: $350 plus strings & tax.
Things I don't do
1. Guitar refinishing
2. Mandolins, ukuleles, banjos
3. Dulcimer or violin work
4. Martin binding repairs
5. Bungee jumping